Terms and Conditions

Island Connections Fiji Limited & islandconnectionsfiji.com (herein after are both referred to as "Island Connections") Terms, Conditions and Notices.

1. We facilitate confirmed bookings with service providers within Fiji. We do not own or operate any of the service providers themselves unless stated.

2. You may cancel your booking up to 8-14 days prior to arrival. Do so directly with the service provider.

3. Deposits are non refundable.

4. In the event of a no show with out cancellation, Island Connections or the service provider has the right to charge your credit card the equivalent of one nights accommodation or similar in the case of transfers cruises, activities etc.

5. Our liability to you is the deposit you paid only.


Island Connections uses reasonable endeavors to check the accuracy of information published on this website with the service providers. You should note however that we do not warrant that such information will be error free and in using this web site may include inaccuracies or typographic errors.

All bookings for accommodation etc are made by Island Connections as agents for the service provider concerned. Island Connections is not a party to the agreement between you & the service provider and has no responsibility or liability to you in respect of the terms of that agreement whether directly or indirectly.

  • Island Connections strongly recommends that you ensure that the service provider’s terms and conditions of trade are to your satisfaction as Island Connections does not in any way warrant their content.
  • Island Connections is not in any way liable in respect of any damage or loss of whatsoever nature suffered by you arising from or in any way connected with the use of this web site.
  • While Island Connections makes all reasonable effort to ensure that the service provider listed is of reasonable standard the listing of any premises in the site is not and should not be taken as a recommendation from Island Connections or a representation that the premises will be suitable for the users purpose.
  • Island Connections shall in no way be liable to you in the event that it is nit suitable for your purpose.


This web site may contain hyperlinks to websites operated by parties other than Island Connections. Such hyperlinks are provided for your reference only. Island Connections does not control such websites and is not responsible for their contents. Island Connections inclusions of hyperlinks to such web sites does not imply any endorsement of the material on such web sites or any association with their operators.


The following conditions apply to bookings made by you through your usage of Island Connections. Island Connections may alter these conditions at any time.


On making a reservation you shall pay a non-refundable deposit of 20% of the total value of your reservation. You will be responsible to the service provider for payment of the balance cost together with payment of charges for any additional services.
You must use a credit card to guarantee a reservation. By making a reservation with your credit card you authorize the service provider to charge to your credit card without further reference to you in the event that you cancel your reservation less than 48 hours from your agreed check-in time or that you fail to arrive. Amendments to your reservation must be notified to and agreed with the service provider.
In making a reservation, it shall be your responsibility to disclose to the service provider any physical or mental conditions to which you or a member of your party is subject to and which may require special facilities.


Island Connections do not accept responsibility for cancellations regardless of the circumstances in which the cancellation is made.
Island Connections shall not accept any liability for losses, additional expenses or any claim whatsoever due to changes in accommodation, sickness, weather, strikes or any other cause. All such losses, additional expenses or claims will be borne by the person who has made the reservation.


Island Connections makes all reasonable efforts to ensure that all credit card transactions are secure. HOWEVER, if unauthorized charges appear on your credit card statement for that card used on Island Connections at any time during or after you make your reservation, conduct your reservation or disclose your credit card details on the website. Island Connections shall not be liable or responsible in any way in respect of any charges or loss whatsoever nature suffered by you arising from or in any way connected with the said use, transaction or disclosure.


Island Connections failure to enforce at any time or for any period any one of the terms and conditions of this Agreement shall not be a waiver of them or the rights attaching to any of them.


Island Connections reserves the right to change the terms, conditions and notices under which this website is offered as well as the contents of this web site. This right shall not effect the existing terms and conditions accepted by you upon making a legitimate reservation or purchase using this web site.


The laws of the Republic of Fiji govern this Agreement. You hereby consent to the exclusive jurisdiction of the Republic of Fiji courts in all disputes arising out of or relating to the use of this web site.
You agree that no joint venture, partnership, employment or agency relationship exists between you and Island Connections as a result of this Agreement or use of this web site. Island Connections performance of this Agreement is subject to existing laws and legal process and nothing contained in this Agreement is in derogation of Island Connections right to comply with law enforcement requests or requirements relating to the use of this web site or information provided to or gathered by Island Connections with respect to such use.
If any part of this Agreement is determined to be invalid or unenforceable, including but not limited to the warranty disclaimers and liability limitations that most closely matches the intent of the original provision and the remainder of the Agreement shall continue in effect.
This Agreement constitutes the entire Agreement between the customer and Island Connections with respect to this web site and it supersedes all prior contemporaneous communications and proposals, whether electronic, oral or written, between you and Island Connections with respect to this web site. A printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial or administrative based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.



Credit Card Payment: App credit card payments incur a 3.5% surcharge fee. An ATM is located near to reception at Smugglers Cove, our sister property, located next door.

Foreign Exchange: Foreign exchange is available at reception.